Features

CRM as a Growth Strategy: Turning AI and Data into Business Development Success
For years, customer relationship management (CRM) in law firms has often been viewed as a glorified Rolodex — a necessary but often underutilized system primarily seen as a data repository. However, as firms seek to drive business development, client engagement and revenue growth, CRM needs to evolve into a strategic growth platform.
Features

Underperformers Can Be Rehabilitated: Here’s How
Coaching is a powerful tool. It can be transformative for underperforming partners in law firms, addressing issues such as situational changes, practice impediments, and age-related challenges. By understanding these categories and following structured steps, firms can effectively coach their attorneys to meet expectations and enhance their performance.
Features

Is Google Search Dead? How AI Is Reshaping SEO and Search
AI-driven assistants like ChatGPT and Gemini have completely shifted how people find information. Instead of relying on traditional search results, users are turning to conversational models that deliver direct answers, and mostly good ones, in seconds. This is a massive wake-up call for firms that rely solely on SEO strategies.
Features

AI Mastery for Legal Marketing Professionals
Mastering AI tools is vital for law firms striving to remain competitive. The increasing demand for prompt and effective services means firms that do not adapt may fall behind.
Features

If Your Audience Doesn’t Hear You, Are You Really Marketing?
If your marketing is focused on showcasing your knowledge, skills and experience — your expertise — but it isn’t consistently reaching or engaging the people who would hire or refer you you’re missing two of the three critical marks.
Features

How Small Firms Can Use Digital Marketing to Level the Playing Field
Small law firms can often feel outgunned when competing against the massive marketing budgets of larger firms. Luckily, the digital landscape has helped to level the playing field. While bigger firms pour money into traditional advertising, smaller practices can build their brand and attract clients through savvy use of social media and content marketing, without breaking the bank.
Features

Authenticity In an AI World
In today’s digitally connected world, we have unparalleled tools at our disposal to connect with target audiences. But with them comes a critical challenge: how to maintain authenticity, human intelligence and personal connection in a landscape increasingly dominated by algorithms, data and automation.
Features

Client Succession Guide for Retiring Partners
“Succession planning is essential to every lawyer’s practice, proactively protecting clients and colleagues in the event of the lawyer’s disability or death.” The ABA page has a link to a document that lists each state’s requirement related to succession planning. If you are considering retiring in 2025 then this is a roadmap for you.
Features

Lateral Partner Integration Processes, Challenges and Solutions
How can law firms improve success with retaining lateral hires? Tips and shared advice from legal integration professionals.
Features

Edge Implements AI: A Q&A with Amy Juers
In late January, Edge Marketing unveiled the implementation of generative AI into its legal marketing practice, and along with it, a refresh of its brand. I spoke with Edge’s CEO, Amy Juers, MBA, about what AI can do for legal marketers in general and what went into the decision to implement AI and how Edge did it.
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