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Legal Operations

  • The average law firm delivered a profit bonanza through most of 2025. But the good times could begin to wane in 2026, say industry analysts in a new report, with warning lights in the form of monumental expense growth, unsteady realization and poor economic fundamentals.

    February 01, 2026Andrew Maloney
  • Many law firm leaders insist that artificial intelligence has no place in their businesses; however, common applications employed daily may be using AI without them knowing. This phenomenon, often referred to as “shadow AI,” highlights a growing risk for firms that have yet to develop comprehensive governance strategies for artificial intelligence.

    January 01, 2026Robert Padilla
  • Formal requests for proposals for in-house legal work are surging in popularity, but their effectiveness still comes down to whether legal teams are using them strategically — or just filling out spreadsheets.

    January 01, 2026Trudy Knockless
  • In a legal marketplace transformed by technology, heightened client expectations, and fierce competition, law firm leaders must approach strategy with rigor and clarity. The following questions, accompanied by relevant statistics and explanations, offer a focused guide for uncovering opportunity and driving sustainable growth.

    December 01, 2025Mike Mellor
  • Technology infrastructure now defines how law firms deliver service, manage compliance, and compete for clients. The most forward-looking firms are not just upgrading systems; they are transforming how they plan, finance, and govern their technology investments.

    October 31, 2025Brian Wood
  • Washington state expanded the breadth of its sales tax laws, which could catch professional service firms off guard. While traditional legal and accounting services are exempt from sales tax, the ripple effects of this change could still substantially impact professional services firms, albeit in subtle but significant ways.

    October 31, 2025Bonnie Susmano
  • For decades, in-house practitioners have chosen outside litigation counsel through instinct, personal networks and anecdotal experience, often defaulting to a familiar name, a trusted former colleague, or a firm remembered for a handful of “big wins.” More recently, some have attempted to bring data into the process, which while useful, rarely correlate with future performance in the unique circumstances of a new matter. Today, forward-looking general counsel are beginning to adopt the same kind of predictive analytics that have already reshaped other high-stakes industries.

    October 31, 2025James L. Michalowicz and Dan Rabinowitz