Features

Embedded Finance Is Changing the Business of Law
A revolution is underway in small and medium-sized businesses (SMB) banking and payments and will impact the way legal, accounting and other professional services firms manage their finances.
Features

Recessions Offer Opportunity To Improve Your Processes and Innovate
Recessions are full of opportunity. No matter what industry you work in, a slowdown in the economy is an opportune time to invest in your brand, improve your processes, strengthen your business focus, and innovate to get a jump on competitors.
Features

Layoffs, Expenses and Return-to-Office Policies Top Worries of Law Firm Leaders In 2023
While economic troubles and fears of a recession are top concerns for law firm leaders now, some shifts within the legal industry are also triggering alarm bells. Interviews with more than a dozen law firm leaders identified a growing list of challenges that law firm leaders are grappling with now,
Features

Using Feedback To Improve Team Performance
The problem with giving feedback is that it often comes across as criticism. Human beings tend to react defensively, resulting in a denial of the feedback or worse, entrenchment in the behavior or attitude that may be derailing them in the first place. How can we give feedback in a way that minimizes defensiveness?
Features

Why Are Some Bills Easier to Collect Than Others?
Why do some people sail through the entire budgeting, billing and collection process, while for others collection always means trepidation?
Features

Meeting Client Expectations to Provide Good 'Customer Service'
Buyers of legal services are now a highly sophisticated and connected community. What the clients now not only want but insist on, is operational efficiency, effectiveness and transparency.
Features

Investing In Resources That Make a Law Firm Hum
Firm leadership must think about their talent (and that means all their talent) differently than they do today: as a core business asset whose managed value can make or break the firm's success.
Features

Litigation Financing 2.0: Financing the Business of Law
It is not accidental that funding the creation or growth of law firms and practice groups has tended to follow a traditional path. Rather, this circumstance is a combination of traditional legal temperament and structural barriers to innovation. Recently, there have been changes to both.
Features

Without Mandatory Retirement, Lack of Succession Plans Threaten Small and Midsize Firms
In the post-pandemic era, widely adopted flexible work arrangements have given lawyers a new view of their work. But in a profession without mandatory retirement policies, a partner's decision to keep practicing may not entail a discussion of the ultimate succession of their practice and clientele.
Features

Conflict Strategies: Three Keys to an (Almost) Drama-Free 2023 for Your Law Firm
Office drama can be a big problem for law firms. Whether it is showing up as office gossip, the partner who is terrible to their associates and staff, two people who just cannot seem to get along, or a revolving door of lawyers or staff, drama can be distracting, hamper productivity, and reduce billable hours.
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