<i><b>Case Study</b></i> Aon's Matter Management Solution
November 29, 2010
Aon experienced significant growth in the 1980s and 90s, both organically and through a series of strategic acquisitions. The growth brought about tremendous business gains, but created operational challenges that lingered for many years. One of these was the legal department.
Focusing on the Business Process, Not the Technology
November 29, 2010
When selecting and implementing new technology, many CIOs and IT professionals are challenged when the business process that the application is supposed to address plays second fiddle to focusing on a specific technology or product. With a new technology implementation, many key business sponsors (i.e., owners of the application or department leaders whose teams use the application) want to be involved in the selection process, weighing in on requirements, definition, functionality, "look and feel" and expected output. This is similar to building a new home: The new homebuilder wants to select the style of home, amenities, paint, etc. In both scenarios, the buyers are concerned with the output, which is very understandable, as they desire useable products.
Electronic Discovery's Impact: Policies, Technology and Security
November 29, 2010
This was the decade of electronic discovery. Rapid development of technology, law and business processes, both in and out of the courtroom, brought legal and technical issues involving electronically stored information (ESI) to the fore. Although the General Counsel's office was the primary recipient of this uninvited wake-up call, legal is not the only department impacted by this change. IT departments across organizations must now understand the impact of ESI discovery obligations and regulations. Collaboration with legal is needed to create and implement new policies, while altering existing policies to keep pace with the rapidly evolving data storage and communication methods coinciding with the rising tide of ESI.
What's All This Talk About ROI of Social Media?
November 29, 2010
There are many discussions going on about the use of social media among attorneys. Surely there are folks who don't understand the value of these mediums, mostly because of inexperience in using them. "Why should I go on Twitter and tell someone what I'm doing? Who is going to care?" they ask. To those people, I would suggest turning that question around: "When I have just heard a piece of important and timely information that would benefit some of my colleagues, how can I tell them all at once ' easily and quickly?" Now that's the question to be asking.
Recognizing and Handling Online Fraud and Scams Using Company IP
November 29, 2010
The Internet as we know it has evolved into an almost limitless arena where just about everything short of physical activity can be done. This online "playground" allows a user to read magazines, research current events, share photographs, transact business, enjoy life through a virtual character, organize class reunions, and update friends that you just finished a great meal at your favorite restaurant. Yet, this playground is generally an unguarded realm that gives thieves, criminals and other troublemakers opportunities to make money through the use of sophisticated scams and frauds. These scammers are looking for any information that can be used for profit, such as Social Security numbers, credit card numbers, user names/passwords and bank account numbers.
Service Credits in the Cloud
November 29, 2010
Service providers need incentives to continue providing top-notch service.That is what most customers believe. Whether a customer engages a vendor for cloud computing, software offered as a service ("SaaS"), outsourcing, or simply the maintenance aspect of a traditional software licensing agreement, if an element of the deal is for the vendor to provide ongoing services, the customer will always seek a financial lever to provide the vendor with an incentive to perform.
Bit Parts
November 29, 2010
Independent Artist Has No Claim to Radio Airplay<br>Music-Royalty Conversion Claim Improperly Pleaded<br>Six-Month Suspension for Georgia Lawyer over File-Sharing Defense
Sony BMG Denied Stay of Download Royalties Suit
November 29, 2010
A magistrate for the U.S. District Court for the Southern District of New York refused to stay a class action suit by BMG recording artists that is seeking 50% of net revenues the record label receives from digital download, ringtone and ringback sales.
Update on Litigations Over Comic Book Character Copyrights
November 29, 2010
In comic books, the good guys are usually the ones in tights ' red and blue are the most popular colors ' who put themselves in harm's way to save innocent lives, while the bad guys are the ones sulking in darkened lairs and dreaming up plans to take over the planet. In real-world legal battles over the intellectual property in comic books, the two sides aren't as easy to distinguish, and they're certainly not as colorful. But as the IP rights to comic book icons become the subject of ever more heated ' and lengthy ' disputes, maybe it's time that superhero litigation got its own comic book series.
Avoiding Those Tax Day Dilemmas
November 29, 2010
As family law practitioners, we need to achieve a basic understanding of the tax code and the relevant provisions that may affect our clients.
