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How Long Does It Take for Your Lawyer To Call You Back? How About, '2 Hours. Guaranteed!'
Ask business managers and in-house corporate lawyers the thing that drives them crazy about lawyers, and one of the most common responses is the time they spend waiting for a call back.
“It's absolutely one of my top three issues,” says James R. Jenkins, Vice President of Legal and External Affairs for United States Cellular Corp. in Chicago. “When I pick up the phone to talk to a lawyer, it's not about the weather; it's because I have an issue.”
Jenkins cites responsiveness as a key reason that his company has long used the labor and employment law firm of Laner, Muchin, Dombrow, Becker, Levin & Tominberg, which guarantees clients a call back within 2 hours.
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