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This article reports the experience of one law firm's Director of Finance when she and her firm decided to switch software vendors rather than upgrade. If you would like to share lessons from your own firm's story with A&FP readers, please contact [email protected]. For a detailed analytic discussion of why a firm might want to switch vendors, see 'Time to Replace Your Accounting Software?' in A&FP's May 2005 edition.
A few years ago, Kennedy Childs & Fogg, P.C., a law firm with offices in Denver and on the Western Slope with 42-plus trial lawyers, had reached a crossroads when it came to our time, billing, and accounting system: either spend a significant amount of money upgrading to the next version of Thomson Elite (around $120,000), including adding multiple SQL servers with ongoing maintenance issues, or convert to a newer system with the same ' or better ' features that would be both easier to use and less expensive. The firm chose the latter.
The Decision Process
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