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Overcoming the Barriers to Organizational Change

By Steven Burchell
September 26, 2007

Last month, we explained that in order to stay ahead of the competition in today's economic environment, a law firm needs to be flexible and agile in adapting to change, whether through a corporate restructuring, adopting new technologies or processes, or introducing new products or services. We discussed a number of important ways of doing so, and we conclude this month with a final major area: IT.

Involving IT Is Critical

Some firms experience a disconnect or a breakdown of communication between the records and conflicts groups and the IT group. Project managers or change agents, responsible for deploying new information management applications, need to convey the importance of these tools to the IT department. Quite rightfully, an evolving firm's focus has traditionally been more on the LAN or the WAN and applications such as the document management system (DMS), e-mail and accounting applications. However, clearly, adding risk management tools to a law firm environment gives the administration an opportunity to achieve statutory compliance and greatly minimize risk.

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