When I started doing etiquette training in the mid 90s, the typical program focused on good manners and business protocol. Fast forward to the new millennium and I am discussing etiquette topics that were unknown a decade ago ' such as cell phones, PDAs and electronic mail.
Professional Development: Being Civilized in a High-Tech World
Being civilized means living, learning and working with others in an environment which is conducive to interaction and camaraderie. Proper etiquette means using all the high-tech tools we now possess in a manner in which we can build relationships and show others we are available and open to them. Technology should make our lives easier not more complex, so think before you turn on your Ipod next to that stranger on the plane.
By
Sharon Meit Abrahams
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