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Establishing a successful relationship between a law firm and its clients requires clear communication, and what better time to start than when the relationship begins? In addition to helping avoid misunderstandings on billings, a well-drafted engagement letter provides an early opportunity to confirm both the client's and the firm's expectations on a number of other matters as well.
What should a good engagement letter contain? That depends to some extent on the type of services to be provided, the expected duration of the relationship and any specific concerns the client may have raised. Different firms, and even different lawyers within a firm, may have preferred formats for their engagement letters, but regardless of their form, there are some common denominators that should be included in each.
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