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Billing and Collections

Opportunities exist in the back office for law firms to reduce administrative expenses, improve cash management, and increase staff performance to optimize and deliver exceptional customer service. Trends suggest that by focusing on the billing and collections function, a firm may find success in achieving these objectives.

9 minute read September 25, 2009 at 03:24 PM
By
Bret Baccus And Andrew Gastwirth
Billing and Collections

Law firm managing partners and top-level executives continue to face a marketplace of increased competition and higher client scrutiny toward fees and expenses. As the competitive landscape in the legal industry evolves, and the financial demands of legal customers strengthen, law firms are being forced to adapt their business practices.

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