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Digital Copiers Don't Forget

BY L. Elise Dieterich
April 27, 2012

Editor's Note: As marketers increasingly turn to technology to do their jobs (see the article by Larry Bodine on page 1), they may be unaware of what danger lurks in the most benign of office aids.

When it comes to data security, one area that many companies have missed is the sensitive data that likely resides in the hard drive memories of printers, copiers, and fax machines. Often, companies that routinely wipe the hard drives of their computers before recycling neglect to do the same for other types of peripheral machines, and may not realize that some networked digital copiers can be remotely accessed.

As the FTC explains:

Commercial copiers have come a long way. Today's generation of networked multifunction devices ' known as “digital copiers” ' are “smart” machines that are used to copy, print, scan, fax and e-mail documents. Digital copiers require hard disk drives to manage incoming jobs and workloads, and to increase the speed of production. ' The hard drive in a digital copier stores data about the documents it copies, prints, scans, faxes or e-mails. If you don't take steps to protect that data, it can be stolen from the hard drive, either by remote access or by extracting the data once the drive has been removed.

Addressing the Risk

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