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Voice of the Client: Are You Listening?

Clients have been telling lawyers for years how to make the relationships work; what we are looking for and how to win business. Are they listening? Most of us don't think so." Here's what to do.

15 minute read July 30, 2012 at 03:54 PM
By
Silvia Coulter
Voice of the Client: Are You Listening?

“I can talk all I want but I often wonder who is listening?” Interesting words from a GC of a global energy company, who was invited to present on a panel to a law firm conference audience of managing partners.

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