Voice of the Client: Are You Listening?

Clients have been telling lawyers for years how to make the relationships work; what we are looking for and how to win business. Are they listening? Most of us don't think so." Here's what to do.

8 minute read July 30, 2012 at 03:54 PM

Silvia Coulter

“I can talk all I want but I often wonder who is listening?” Interesting words from a GC of a global energy company, who was invited to present on a panel to a law firm conference audience of managing partners.

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