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I Have Seen the Future ...

By J. Mark Santiago
December 11, 2012

Several years ago, I worked with ALM Research to develop a survey of outsourcing trends within the legal profession. When the survey was first conducted (2006) the outsourcing of administrative functions (law business outsourcing) (“LBO”) in law firms was in its infancy. The outsourcing of legal work (law practice outsourcing) (“LPO”) was growing, and American law firms were in the midst of unprecedented prosperity. What a difference a few years make!

Where We Were

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