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Voice of the Client: Tips from Global In-House Counsel on How to Add Value

By Silvia L. Coulter
July 29, 2013

We have the great opportunity to often speak with in-house clients on behalf of our law firm clients. Much of what we hear is extremely positive and advice that is worth sharing. Common themes have emerged from hundreds of client interviews we've conducted. To heed their advice is to build strong advocates internal to their organizations and external to their colleagues. Here are some of their top tips ' direct quotes:

1. Be Proactive About Reaching Out to Me

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