For those who have had some exposure to Total Quality Management, the reference to Lean or Lean Six Sigma might be familiar. Total Quality Management (TQM), famed for advancing Japanese firms to remarkable achievement in product quality, was also pursued in the service industry.
Can Law Firms Be Lean?
For those who have had some exposure to <i>Total Quality Management</i>, the reference to <i>Lean</i> or <i>Lean Six Sigma</i> might be familiar. Total Quality Management (TQM), famed for advancing Japanese firms to remarkable achievement in product quality, was also pursued in the service industry.
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