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It is a commonly held belief that marketing is a combination of art and science, although the two have never been equal. The art side held the driver's seat until a few years ago, when technology sparked a revolution that changed everything ' and now science is gobbling up most of the equation to shine. This shift provides marketers the ability to do more with less ' and better yet, prove that they are driving revenue. This article outlines the engagement marketing process, including my favorite: how technology is driving each step.
Engagement marketing (aka: content marketing) is exactly as it sounds ' a form of marketing where the objective is to engage your target by becoming a resource for them. It paves the way for business development by creating opportunities to reach out to clients or prospects with relevant information. And, since most lawyers aren't comfortable with a “salesy” approach, engagement marketing positions you as a trusted adviser rather than a salesperson constantly “checking in.”
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When we consider how the use of AI affects legal PR and communications, we have to look at it as an industrywide global phenomenon. A recent online conference provided an overview of the latest AI trends in public relations, and specifically, the impact of AI on communications. Here are some of the key points and takeaways from several of the speakers, who provided current best practices, tips, concerns and case studies.