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<b><i>Leadership:</i></b> Growing Thick Skin
I recall meeting a veteran legal marketer when I was a tenderfoot marketing director. He had a reputation for doing great things and launching innovative programs at his firm. He was larger than life, in both body and spirit. I asked him for some advice. He replied, “You know, some people think I'm fat. It's not that I'm fat. I just have really, really, really thick skin.”
He nailed it. Having thick skin is critical to success in law firms, especially when your job centers on developing programs that help a firm compete in a dynamic and increasingly competitive environment.
Another word for having thick skin is resiliency. Resilience is how quickly and effectively you recover from adversity. People who are resilient are those who have a positive response to adversity. Such adversity can come in many forms, including external pressure, failure or mistakes, expectations from others or yourself, criticism, changing situations or political environment. dversity often leads to stress, which has physical and mental ramifications that further prevents us from performing at a high level.
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