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<b><i>Leadership:</i></b> How to Create a Collaborative Law Firm Culture
Today's law firm strategies include a strong focus on retaining good talent. This is important to focus on because clients will tell us, if asked, that they consider a law firm's team to be part of their own internal team. So, retaining valuable talent, as many readers likely know, means staying connected to the clients. Retaining talent, especially at the mid and junior levels of the firm, can be as complicated and as simple as creating a collaborative culture.
Much is being written about how collaborative cultures will facilitate improved client service and higher profits. But little is being written about how to achieve a culture of collaboration. Below are some steps to implement a collaborative culture:
Put the same effort into interviewing firm members and employees as the effort that is put into interviewing clients. Aligning the goals of the firm with lawyer and staff expectations is critical to keeping productive talent. It's every bit as important to know about their expectations and build their input, feedback and ideas into the firm's strategic thinking and planning. This useful habit also demonstrates that everyone matters.
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