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Selling the Value of Litigation Support
When it comes to practicing litigation, the use of technology is no longer optional. What is optional, however, is under which business model firms deliver this service to their clients, and how to determine which model balances the most value — to the client and the firm. On the firm side, a persuasive consideration is the opportunity to recover for these costs. Here's more as to how, why and what we are seeing in the market.
In-House Model Trends
Some firms are offering litigation support (e-discovery) capabilities to their clients via several different service-delivery models. These capabilities often rival those of third-party service providers, with offerings ranging from Early Case Assessment (ECA), to processing and review with the use of data analytics. As firms have standardized tool sets in support of their overall practice, the use of “case-based” transactional agreements with third-party service providers no longer makes sense.
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