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New Approaches to Outsourced Labor

By Ben Schmidt
May 01, 2022

Employees are the lifeblood of an organization. Companies, including law firms, are rightfully attempting to navigate what the past two years have meant to the labor force and make sense of the changes to the landscape so that they can successfully manage their businesses.

Included in this mix are outsourcing service providers. Over the past year, Mattern has had a front seat view to the broad labor issues facing our country writ small in the field of outsourced services for law firms. Service providers have had significant issues attracting, hiring and retaining talent to work for them on-site in law firms. And in turn, law firms have experienced serious issues having foundational functions executed upon, like mail delivery, reprographics work, records, and so on.

Recent labor market news and statistics tell us that the trends we saw in 2021 will continue for the foreseeable future. Recent job openings reports showed approximately 11 million openings with 6.9 million unemployed Americans in the same reporting period, which means there were about 1.5 jobs available for each person.

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