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The Stenography Shortage Is Impacting Client Service: What's the Future of Court Reporting?

By Dean Whalen
June 01, 2022

Stenography was introduced to the legal market in 1879 — and, aside from moving from mechanical to electrical, has seen little innovation in the past 143 years. Stenography was, in fact, an excellent innovation over longhand note-taking — and for good reason. Stenography eventually was remarked in state regulations as "the" stipulated means for court reporting. Henceforth, stenography enjoyed a semi-protected status as the technology of choice for court and deposition reporting. To be fair, for much of those 143 years, alternative technologies to stenography weren't quite mature enough to challenge stenography's speed.

Things have changed.

In the court reporting market, technology has matured to match or exceed stenography's stronghold on speed and accuracy and, as such, is poised to disrupt the market, a big challenge that the National Court Reporting Association (NCRA) is pushing hard against. This comes at a time when technology adoption in general has sky-rocketed across the legal industry. In a matter of two years, an entire generation of attorneys and their support staff have substantially increased their trust in and facility with tech — and with that shift comes subsequent shifts in expectations of a better user experience.

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