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Navigating the VUCA World: Why Firms Must Innovate and Reevaluate Legal Operations
In the legal industry, volatility, uncertainty, complexity and ambiguity (VUCA) (originally a military concept) have reshaped how law firms operate, requiring legal administrators to adapt to a rapidly evolving work environment. Navigating this VUCA landscape involves balancing hybrid work models, evolving return-to-office strategies, and significant workforce challenges, especially in administrative support.
Many law firms, for instance, are grappling with a shortage of administrative staff due to retirements, layoffs, and increased workforce mobility, further amplifying operational complexities. In fact, according to the 2024 RR Donnelley Administrative Support Survey featuring responses from more than 150 firms and a variety of firm sizes from small to big law, 53% of law firms are moving toward hybrid models for administrative support, yet over the majority (61%) rate their current structures as only average or below average.
This is not a tenable situation. This shift underscores the growing struggle to maintain effective support within a hybrid framework, which remains crucial for both operational efficiency and employee satisfaction. Firms are also facing heightened demands to align these support models with broader hybrid policies, as highlighted in CBRE’s 2024 Law Firm Benchmarking Survey, where nearly all firms reported implementing hybrid work policies, with only 11% choosing not to support remote work now or in the future.
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Overview of Regulatory Guidance Governing the Use of AI Systems In the Workplace
Businesses have long embraced the use of computer technology in the workplace as a means of improving efficiency and productivity of their operations. In recent years, businesses have incorporated artificial intelligence and other automated and algorithmic technologies into their computer systems. This article provides an overview of the federal regulatory guidance and the state and local rules in place so far and suggests ways in which employers may wish to address these developments with policies and practices to reduce legal risk.
Is Google Search Dead? How AI Is Reshaping Search and SEO
This two-part article dives into the massive shifts AI is bringing to Google Search and SEO and why traditional searches are no longer part of the solution for marketers. It’s not theoretical, it’s happening, and firms that adapt will come out ahead.
While Federal Legislation Flounders, State Privacy Laws for Children and Teens Gain Momentum
For decades, the Children’s Online Privacy Protection Act has been the only law to expressly address privacy for minors’ information other than student data. In the absence of more robust federal requirements, states are stepping in to regulate not only the processing of all minors’ data, but also online platforms used by teens and children.
Revolutionizing Workplace Design: A Perspective from Gray Reed
In an era where the workplace is constantly evolving, law firms face unique challenges and opportunities in facilities management, real estate, and design. Across the industry, firms are reevaluating their office spaces to adapt to hybrid work models, prioritize collaboration, and enhance employee experience. Trends such as flexible seating, technology-driven planning, and the creation of multifunctional spaces are shaping the future of law firm offices.
From DeepSeek to Distillation: Protecting IP In An AI World
Protection against unauthorized model distillation is an emerging issue within the longstanding theme of safeguarding intellectual property. This article examines the legal protections available under the current legal framework and explore why patents may serve as a crucial safeguard against unauthorized distillation.