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Why Law Firms Are Innovating Document Production In 2025: Security, Sustainability and Efficiency In a Transforming Landscape

By Rick A. Campbell
February 01, 2025

The legal industry is undergoing a transformation at an unprecedented pace, driven by two powerful forces: the shift to flexible operations and the rapid acceleration of technology adoption. On top of this, clients, often ahead of their law firm counterparts in leveraging technology, are demanding faster, more secure, and more sustainable ways of working. Together, these may be the greatest operational challenges law firms have faced.

Amid these pressures, document production has emerged as a critical focus for innovation. This essential function touches every aspect of a firm’s operations; however, hybrid environments have left firms grappling with fragmented workflows, unsecured print and document processes, and an increased risk of breaches that threaten client confidentiality.

At the same time, regulators and clients are demanding greater accountability in environmental, social, and governance (ESG) practices. Law firms are now expected to show measurable progress in reducing waste and improving sustainability practices with document and print management highlighted as key areas for improvement. Inefficient print workflows, such as excessive paper usage and uncollected print jobs, not only undermine sustainability efforts but also fall short of meeting client expectations.

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