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Features

Finally Finishing Unfinished Business? Image

Finally Finishing Unfinished Business?

Arthur J. Ciampi

<i><b>How the Recent </i> Heller Ehrman <i>Case Impacts Lawyer Mobility and Clients Choice of Counsel</i></b><p>The law of unfinished business, as applied to cases billed on an hourly basis, has been the subject of much commentary and case law. In <i>Heller Ehrman</i>, the high California court, like the New York Court of Appeals, found that a dissolved law firm did not have a property interest in hourly matters for work performed after dissolution. The case is worth exploring as it impacts, among other things, lawyer mobility and clients choice of counsel.

Features

Showcasing Attorney Expertise: Guidance for Law Firms Image

Showcasing Attorney Expertise: Guidance for Law Firms

Cindy Sharp

Many attorneys already share intellectual capital by writing articles or delivering presentations with the hope of attracting additional business. However, most individuals, and even firms, have not developed a cohesive plan to ensure maximum exposure.

Features

Professional Development: Adding Value with a Client Visit Initiative Image

Professional Development: Adding Value with a Client Visit Initiative

Brook W. Redmond & Ali C. Ferro

The increasing competition in the legal industry highlights the importance of differentiation and adding value beyond the work product. Face-to-face interactions with clients are a critical component in differentiation because they provide the opportunity to understand better the nuances of clients' businesses, develop deeper relationships, and drive productive collaboration.

Features

Marketing Tech: Finding a Few More Minutes for Marketing and Business Development Image

Marketing Tech: Finding a Few More Minutes for Marketing and Business Development

Ari Kaplan

Years ago, when trying to improve some of my snacking habits, I stopped buying cookies, candy and savory chips. Magically (and perhaps obviously), I quickly found that I ate less junk food. In effort to find a few more minutes a day for marketing, I recently applied this same basic, but effective, technique to my time management and the results have been just as immediate.

Features

<i>Media & Communication</i>: How to 'Get Your Name Out There' Image

<i>Media & Communication</i>: How to 'Get Your Name Out There'

Nicholas Gaffney

Anyone who has so much as dabbled in marketing or consulted a PR firm has been told they “need to get their name out there.” But it's not that simple. It's not just getting your name out there that will reap results — it's getting your name out there in the right places.

Features

<b><i>Voice of the Client:</i></b> What Does 'Different' Mean? Image

<b><i>Voice of the Client:</i></b> What Does 'Different' Mean?

Bruce Alltop

As firms turn their focus to revenue generation, some of the more progressive firms look to their clients to help them create their strategic priorities. In some cases, they even ask their clients to be involved in the planning process.

Features

The Administrative Services Hat Trick Image

The Administrative Services Hat Trick

J. Mark Santiago

At the ALA annual conference in Denver, I was speaking on how law firms could provide better administrative support for their attorneys and how alternative strategies were being deployed by some law firms to achieve those goals. After my session, the discussion continued with a group of participants and the hat trick metaphor was born.

Features

<b><I>Voice of the Client:</I></b> Ask, Listen, Act, Learn, Repeat Image

<b><I>Voice of the Client:</I></b> Ask, Listen, Act, Learn, Repeat

David McCann

The idea that law firms should seek client feedback is hardly an innovative concept. So why does anecdotal evidence, as well as industry research, continue to show that many firms are not actively and routinely engaged in capturing this meaningful information?

Features

Client Feedback and Recent GC Panel Insight Image

Client Feedback and Recent GC Panel Insight

Bruce Alltop

Discussion of a survey that highlights what the client is really thinking, and how law firms can effectively respond.

Features

Diversity As a Differentiator in the Legal Profession Image

Diversity As a Differentiator in the Legal Profession

John J. Buchanan

One aspect of law firms that is becoming increasingly of interest to clients — and an area that might offer opportunities for differentiation — is law firm commitment to increasing and sustaining diversity.

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