Features

The Double-Edged Sword of Discounting Corporate Legal Fees: Weighing Profitability Against Client Retention
This article delves into the multifaceted implications of discounting corporate legal fees, exploring both the potential benefits and the risks associated with this strategy.
Features

Client Retention: Grabbing the Low-Hanging Fruit
This article explores the importance of client retention, strategies to nurture client relationships, and how to leverage those relationships for business development.
Features

What Financial Questions Should You Ask Your Client?
If you open the door to helping clients with financial planning, it can also make sense that a law firm might address the same concerns internally. In that case, the financial planning questions a forward-thinking attorney might ask of a client are also questions that attorney should be considering in their own life.
Features

Email Communication Can Establish Good Relationships As Well As Your Personal Brand
How we opt to communicate in emails, whether we personally know the recipient or not, can go a long way toward not only forging a good working relationship with the recipient, but establishing a strong personal brand.
Features

LJN Quarterly Update: 2024 Q2
The LJN Quarterly Update highlights some of the articles from the nine LJN Newsletters titles over the quarter. Articles include in-depth analysis and insights from lawyers and other practice area experts.
Features

5 Ways AI Can Strengthen Revenue Generation and Client Relationships
Maintaining consistent communication with clients can be time-consuming for most law firm professionals. Balancing this task with other competing responsibilities becomes challenging when case management, administrative duties, and strategic planning also demand the lawyer's attention. The time has never been better for firms to start introducing technology, like AI, to improve their overall business.
Features

5 Ways AI Strengthens Client Relationships and Revenue Generation
Maintaining consistent communication with clients can be time-consuming for most law firm professionals. Because balancing this task with other competing responsibilities becomes challenging, the time has never been better for firms to start introducing technology, like AI, to improve their overall business.
Features

CRM Success: A Playbook for Disrupting Traditional CRM
Here's the playbook for disruption: Take attorneys out of the equation. Stop building CRM that succeeds or fails on their shoulders. We need to shift the focus and, instead, build the technology from the ground up for the professionals who actually use it: marketing and business development.
Features

Improving Billing Security Improves Client Experience
Client service doesn't end before the invoice goes out. Every interaction is an opportunity for the firm to provide the best experience current knowledge and technology is able to deliver — and since security is a key component of what clients want, security needs to be part of that equation.
Features

5 Ways AI Strengthens Client Relationships and Revenue Generation
Maintaining consistent communication with clients can be time-consuming for most law firm professionals. It requires a substantial commitment of resources to stay informed about recent events and developments relevant to the client's business. The time has never been better for firms to start introducing technology, like AI, to improve their overall business.
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