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Features

The Effective Act of Listening Image

The Effective Act of Listening

Jennifer Papantonio

With GCs and other business leaders facing such incredible challenges, how do lawyers continue to manage clients' transactional, litigation, compliance and regulatory needs, among others, while simultaneously providing professional, and even personal, support?

Features

Media & Communications: What ALM Reporters and Editors Expect from Law Firms and PR Pros In 2021: Part I Image

Media & Communications: What ALM Reporters and Editors Expect from Law Firms and PR Pros In 2021: Part I

Gina F. Rubel

Instead of sharing my insights, experience and opinions as a 20-year vet in legal public relations, I went directly to the source – the ALM Media editorial staff. Here is what they had to say about the impact of COVID-19 on the industry as a whole and what they want and expect from law firms and PR pros in 2021.

Sales Speak: 7 Reasons Networking Is Dead — Or Should Be Image

Sales Speak: 7 Reasons Networking Is Dead — Or Should Be

Eric Dewey

Networking is not the business development panacea many would make it out to be. In fact, I think networking can do more harm than good. To make my point, here are 7 ways "connecting" is better than "networking."

Features

Digital Dive: The Digital Buyer's Journey: How to Nurture Your Potential Clients Image

Digital Dive: The Digital Buyer's Journey: How to Nurture Your Potential Clients

Spencer X. Smith

Is there an elegant and effective way to use the power of online media to nurture your potential clients? Yes, and here's a process to follow for each of the steps of that journey:

Features

Voice of the Client: Map Processes and Workflows Together to REALLY Hear the Voice of the Client Image

Voice of the Client: Map Processes and Workflows Together to REALLY Hear the Voice of the Client

Catherine Alman MacDonagh

Clients want better answers than "we are a fabulous, client centered team." They want to know what you are doing for real and how working with you will actually help them. Process improvement and project management are incredibly effective for this purpose.

Features

Does Corporate Attorney-Client Privilege Extend to Company Executive? Image

Does Corporate Attorney-Client Privilege Extend to Company Executive?

Elkan Abramowitz & Jonathan S. Sack

The question of when does company counsel also represent a company executive often comes up in white-collar issue investigations.

Features

Why a Mutuality of Services Mindset In Legal Makes for A Better Post-COVID Culture Image

Why a Mutuality of Services Mindset In Legal Makes for A Better Post-COVID Culture

Leigh Vickery

In the legal industry, transitioning to a culture of care poses more of a challenge to law firms than other businesses. What is needed now is for attorneys to seize the chance to reshape their profession and strengthen their position as leaders of our society.

Features

Providing Superior Value to Clients In a Rocky Economic Climate Image

Providing Superior Value to Clients In a Rocky Economic Climate

Roger E. Barton

What kinds of firms are best positioned to provide superior value to clients and why this is such a critical consideration in the current economic climate.

Features

AI Is Calling Time On the Billable Hour Image

AI Is Calling Time On the Billable Hour

Jason Brennan

The game has changed substantially for law firms today — the evolution of the legal business model is underway and artificial intelligence (AI) is playing a big role in calling time on the billable hour.

Features

Implications of Transfer of Attorney-Client Privilege In Bankruptcy Cases Image

Implications of Transfer of Attorney-Client Privilege In Bankruptcy Cases

Andrew C. Kassner & Joseph N. Argentina Jr.

One of the most misunderstood areas of law for non-bankruptcy and bankruptcy attorneys alike is the attorney-client privilege, including the scope of the privilege, who holds it, and when and by whom it can be waived. As is often the case, in bankruptcy, additional complexities arise.

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