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What's Behind the Surge In Law Firms Launching Crisis Management Practices? Image

What's Behind the Surge In Law Firms Launching Crisis Management Practices?

Dave Poston

Over the last year or so, there has been a surge in law firms launching "crisis management" practice groups. Does this move reflect expanding relationships beyond one-off litigation matters? Is this just a collaboration and renaming or repackaging of existing attorney expertise and practices? Or is there something deeper going on?

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Expense Right-Sizing In a Challenging Economy Image

Expense Right-Sizing In a Challenging Economy

Rob Mattern

What strategies can law firms take to rein in expenses during a challenging, down market to avoid further layoffs? Look no further than the firm's back-office operations. This article presents a brief overview of five areas where your firm can not just "cut costs" but actually improve operations while doing so — this is expense "right-sizing."

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What Successful Hybrid Firms Are Doing Image

What Successful Hybrid Firms Are Doing

Anthony Davies

We are seeing is a variety of successful measures that are designed to help attorneys get what they want: a best-of-both worlds scenario where they keep some work-from-home and fold-in an opportunity to intentionally connect and collaborate with colleagues in the office.

Features

Techniques That Up Your Team Management Skills In 2023 Image

Techniques That Up Your Team Management Skills In 2023

Sharon Meit Abrahams

Being a good team leader is not easy. It is your responsibility to manage everything about the people and the positions you oversee. Good team leaders create an environment in which attorneys and staff work hard, are loyal, and add to profitability. Setting expectations and goals is an essential step in becoming an effective team leader.

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Two Techniques That Up Your Team Management Skills In 2023 Image

Two Techniques That Up Your Team Management Skills In 2023

Sharon Meit Abrahams

Good team leaders create an environment in which attorneys and staff work hard, are loyal, and add to profitability. Setting expectations and goals is an essential step in becoming an effective team leader. Make a commitment this year to up your management skills with these two key techniques.

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How to Give and Receive Feedback Effectively to Improve Team Performance Image

How to Give and Receive Feedback Effectively to Improve Team Performance

Mark Beese

The problem with giving feedback is that it often comes across as criticism. Human beings tend to react defensively, resulting in a denial of the feedback or worse, entrenchment in the behavior or attitude that may be derailing them in the first place? How can we give feedback in a way that minimizes defensiveness?

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Meeting Client Expectations to Provide Good 'Customer Service' Image

Meeting Client Expectations to Provide Good 'Customer Service'

Alex Geisler

Buyers of legal services are now a highly sophisticated and connected community. What the clients now not only want but insist on, is operational efficiency, effectiveness and transparency.

Features

5 Digital Marketing Trends to Follow to Stay Competitive In 2023 Image

5 Digital Marketing Trends to Follow to Stay Competitive In 2023

Alexis Sikorski

Amid the seismic shift of law firms joining the digital revolution, five key trends are emerging that will help shape how clients interact with firms and determine who their representation will be in the coming year.

Features

Without Mandatory Retirement, Lack of Succession Plans Threaten Small and Midsize Firms Image

Without Mandatory Retirement, Lack of Succession Plans Threaten Small and Midsize Firms

Dan Roe, Justin Henry & Jessie Yount

In the post-pandemic era, widely adopted flexible work arrangements have given lawyers a new view of their work. But in a profession without mandatory retirement policies, a partner's decision to keep practicing may not entail a discussion of the ultimate succession of their practice and clientele.

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Conflict Strategies: Three Keys to an (Almost) Drama-Free 2023 for Your Law Firm Image

Conflict Strategies: Three Keys to an (Almost) Drama-Free 2023 for Your Law Firm

Susannah Margison

Office drama can be a big problem for law firms. Whether it is showing up as office gossip, the partner who is terrible to their associates and staff, two people who just cannot seem to get along, or a revolving door of lawyers or staff, drama can be distracting, hamper productivity, and reduce billable hours.

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