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'Cause We Are Living in a Digital World …

By David McCann
October 01, 2018

I was quite sure I would progress through my entire career without the need to use an altered version of a Madonna song lyric as an article title, but life is all about surprises. And, for those unfamiliar with the reference, thanks for making me feel older than I already am. If there is one thing Madonna has always understood rather well, it is branding. That is the focus of this article. Well, digital branding to be exact.

When was the last time you Googled your law firm name, one of your firm's lawyers or an issue on which your firm claims extensive knowledge? Did the results surprise you or were they what you expected? A digital presence can — and will — influence decision makers. In our world of legal marketing, such decision makers include in-house counsel.

As with traditional branding, a digital brand is simply the perception individuals have of a business or organization online. Digital branding is a brand management technique that uses a combination of Internet branding and digital marketing to develop a brand over a range of digital venues, including Internet-based relationships, device-based applications and media. The objective is to establish and build trust with potential clients, especially while they are in the decision phase of the selection process. As a legal marketing professional, you have the ability to influence what people find when they search for a firm or lawyer (or to help people find a firm or lawyer when they are searching for specific expertise or content).

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