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Negative law firm headlines often originate with some form of attorney misconduct, which affects the reputation of the law firm just as much as the bar license of the individual. However, law firm incidents come in all shapes and sizes. Natural disasters, legal malpractice claims, public conflict of interest controversies, negative revenue reports, firm-wide layoffs, the departure of a practice group and attorney-rainmakers with large books of business, and cybersecurity data breaches, are just some of the other scenarios that often necessitate crisis planning and management for law firms.
In business — as in life — reputation is everything. It only takes one misstep to cause irreparable damage to a law firm and its attorneys. As we get into 2019, it is imperative for law firms to plan for the effective management of myriad incidents that may have an adverse impact on the business of law and the reputation of the firm.
The moment an incident occurs is when an organization's leaders understand the value of its once stellar reputation. There have been many damning headlines in recent years. Consider:
And, the list goes on.
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