Addressing the Spiral of Silence In Law Firms: Fostering Open Communication

For individuals, the "Spiral of Silence" can mean workers don't feel comfortable sharing their opinion or voicing concerns about how they or others are being treated. This allows mistreatment and biases to go unchecked at an individual level and can also result in a secondary spiral in which workers feel they are not able to fully express their personal identity in the workplace. Such employees are stuck in a terrible position, where they feel that expressing their opinions could negatively affect workplace cohesion but saying nothing increases their own feelings of isolation and reduces their sense of genuine belonging.

For law firms, the "Spiral of Silence" means the firm misses the opportunity to address biases and improve workplace conditions. Each time someone offers a perceived minority opinion and receives a negative response, the rest of the group is signalled that they also should not express any diverging opinions. As more vocal views become increasingly encouraged through the feedback loop, differing opinions become even more silenced and institutional bias becomes more entrenched.