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A key to a law firm's success is the individuals that make up the business. For this article, we will focus on not the people themselves, but the margin of the services provided by those individuals.
This last year has brought an ever-increasing pressure to be competitive and retain the margin that pays salaries and powers growth. One outlet to maintain and increase competitiveness is the reduction of paper processes and increasing the use of technology.
Two critical processes to the margin of a law firm are time tracking and expense reporting. Individuals understand the importance of both processes but do not make either consistent or detailed in their everyday work. Completing these actions at the end of the week or a few weeks after a trip creates inaccuracies and can result in revenue loss. Between following up with individuals, reviewing for accuracy and processing paper forms, more time is wasted and is not tracked.
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