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Marketing and sales strategies that depended on interpersonal relationship-building have lost their impact after nearly two years of social separation, remote meetings and backtracking on budgets.
If you want to want to drive real revenue growth in an environment manipulated by a global pandemic, then you must find new ways to think about, study and prepare to meet the needs of the new legal services buyer.
As Minoo Razavi, senior digital marketing manager at Kobre & Kim, observes: "Marketing needs to sit at the intersection of sales and operations in order to function effectively to drive growth."
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