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Aligning with Client Expectations

By Vivian Hood and Terry M. Isner
March 01, 2022

We're well into 2022, and despite the flip of the calendar, COVID is still sweeping the U.S., it feels like not much has changed. Or has it?

Let's take a deeper look at some tectonic shifts that are changing the landscape and how they affect law firms and client relationships.

One of the biggest transformations the U.S. is experiencing outside this seemingly never-ending pandemic is that doors are being opened to welcome issues of social change and culture realignment.

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