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'Do More With Less' Is Theme from New Legal Ops Report

By Trudy Knockless
November 01, 2023

The phrase "do more with less" appears three times in Thomson Reuters Institute's recently released "2023 Legal Department Operations Index," and similar sentiments appear on nearly every page of the 25-page report.

Indeed, the overarching finding of this year's report, which was based on an online survey this summer of 108 legal ops professionals in the United States, is that workloads are increasing but budgets aren't.

Specifically, 70% of respondents said the volume of legal work has increased over the past year, while nearly two-thirds of law departments reported their budgets are flat or decreasing.

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