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Embracing Drivers of Performance Other Than Billable Hours Can Be More Efficient and Resilient to Change
Ah, the B-word. Attorneys have a complicated relationship with it. For many, it's the bane of their existence, but billables are also the holy grail of law firm profitability.
The billable hours system is the lifeblood of law firms, but the relentless pursuit of it can be detrimental.
Success isn't only about how many hours are worked — it's also about results. Putting billable hours on a pedestal is a bit like awarding a gold medal to the athlete who spent the most time training, even though they came in fifth place.
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