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By Cindy Moen
A few years back, I ran the Twin Cities Marathon, billed as the most beautiful urban marathon in America. And it was: the day dawned crisp and clear with blue skies and perfect running temperatures. As I wound my way (slowly) through Minneapolis and St. Paul, I took time to appreciate the fall colors, the lakes, my friends and family who had come out to support me, and the power my body had to carry me through 26.2 miles.
But let’s be clear: I didn’t just wake up and run a marathon that day. I put months of careful planning and training into that one event. I had a training plan that slowly increased the miles I would run weekly, and a cross-training plan to prevent injury. I had a nutrition plan honed on the many long training runs that I knew would fuel my big day. I had a clothing plan that I could adjust depending on the weather so I wouldn’t chafe and could minimize blisters. I had a spectator plan so I knew where I could find my friends and loved ones on the course. Months went into developing my marathon plan.
Law firms can’t expect immediate results from their marketing programs. Just like you can’t go out and run a marathon in a day without the careful work of preparing for it, you can’t launch a single marketing program and expect immediate sales. Marketing requires strategy, endurance, and consistent effort over time. A sprint mindset may bring temporary gains, but a marathon approach builds long-lasting relationships, brand equity, and sustainable growth.
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In business-to-business (B2B) marketing, the buying process is longer than B2C, decision-making often involves multiple stakeholders, and transactions tend to be more valuable. B2B buyers are generally more deliberate, taking time to research solutions, build trust, and ensure they are making the right choice for their organization.
B2B marketing is not about quick wins, it’s about cultivating relationships over time. Buyers are looking for partners who understand their business needs, who can provide leadership, and who will offer ongoing value. This requires a long-term commitment to nurturing leads, engaging clients, and maintaining a presence in the market.
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Trust is the cornerstone of any B2B relationship. Companies are unlikely to invest in products or services without first believing in the reliability and credibility of the seller. Establishing that trust takes time, and is built through consistent communication, delivering value, and demonstrating expertise. One-off marketing efforts or short-term campaigns can’t create the depth of trust needed for long-term success.
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The B2B buying process involves multiple stages: awareness, consideration, decision, and often, post-purchase evaluation. The sales cycle often stretches over months, or even years. Marketing needs to be aligned with this extended buyer journey, providing value at each stage. A sprint approach that focuses on quick lead generation overlooks the nurturing necessary to guide prospects through the process.
Successful law firm marketers understand the importance of staying engaged over the long haul. This means making and maintaining contact through ads, regular email marketing, keeping potential clients informed with updates, and providing high-quality content that speaks to the buyer’s needs and moves them closer to a decision.
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Becoming a recognized and respected name in your industry takes time. Brand equity isn’t built through short bursts of advertising or aggressive promotions but is instead developed through sustained visibility and consistent messaging. Law firms that succeed in B2B marketing understand the importance of keeping their brand top-of-mind over long periods. This involves writing articles, participating in industry events, staying active on social media, and continuously engaging with the market.
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B2B is as much about relationships as it is about transactions. Companies are looking for long-term partners that can provide continuous value. A sprint mentality may focus on acquiring new leads quickly, but it often overlooks the importance of fostering long-term relationships with existing clients. Retaining clients and expanding relationships within existing accounts is often more profitable than constantly chasing new leads.
Nurturing these relationships requires ongoing communication, personalized experiences, and a focus on client satisfaction long after the initial sale. By taking the long-term view, marketers can ensure that they’re not just closing deals but building partnerships that endure.
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In law firm marketing, success is rarely achieved overnight. It requires patience, persistence, and a long-term perspective. By approaching marketing as a marathon, you are putting the many miles of training in to build lasting relationships, cultivate trust, and position your firm as a leader in the industry. This mindset allows for the kind of sustainable growth that comes from nurturing leads, refining strategies, and delivering value over time.
A marathon mindset means playing a long game — investing in market awareness, thought leadership, an online presence, and client satisfaction, and being patient enough to see those efforts pay off in terms of brand recognition and authority. And while there isn’t a finish line in law firm marketing like the one in St. Paul under a giant U.S. flag, make sure you give out high fives and cheers along the way to make your team feel valued and supported.
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