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Understanding Your Audience by Traffic Sources Image

Understanding Your Audience by Traffic Sources

Keith Ecker

This article describes each website traffic source. describes the mindset of the typical visitor that each attracts. and provides information on the type of content that is best suited to serve as a landing page for each channel.

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What Hybrid Work Plans Are Working? Image

What Hybrid Work Plans Are Working?

Anthony Davies

Starting in late 2021, the drumbeat of "return-to-the-office" began and now — somewhere in the neighborhood of two years later of that — it begs the question: how are firms doing with their return-to-office? What programs — if any — have been successful?

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Strategies for Reining In Expenses During Down Market Image

Strategies for Reining In Expenses During Down Market

Rob Mattern

What strategies can firms take to rein in expenses during a challenging, down market to avoid further layoffs? Look no further than the firm's back-office operations. This article provides a brief overview of five areas where your firm can not just "cut costs" but actually improve operations while doing so.

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Recessions Offer Opportunity To Improve Your Processes and Innovate Image

Recessions Offer Opportunity To Improve Your Processes and Innovate

Ioana Good

Recessions are full of opportunity. No matter what industry you work in, a slowdown in the economy is an opportune time to invest in your brand, improve your processes, strengthen your business focus, and innovate to get a jump on competitors.

Features

What's Behind the Surge In Law Firms Launching Crisis Management Practices? Image

What's Behind the Surge In Law Firms Launching Crisis Management Practices?

Dave Poston

Over the last year or so, there has been a surge in law firms launching "crisis management" practice groups. Does this move reflect expanding relationships beyond one-off litigation matters? Is this just a collaboration and renaming or repackaging of existing attorney expertise and practices? Or is there something deeper going on?

Features

Expense Right-Sizing In a Challenging Economy Image

Expense Right-Sizing In a Challenging Economy

Rob Mattern

What strategies can law firms take to rein in expenses during a challenging, down market to avoid further layoffs? Look no further than the firm's back-office operations. This article presents a brief overview of five areas where your firm can not just "cut costs" but actually improve operations while doing so — this is expense "right-sizing."

Features

What Successful Hybrid Firms Are Doing Image

What Successful Hybrid Firms Are Doing

Anthony Davies

We are seeing is a variety of successful measures that are designed to help attorneys get what they want: a best-of-both worlds scenario where they keep some work-from-home and fold-in an opportunity to intentionally connect and collaborate with colleagues in the office.

Features

Techniques That Up Your Team Management Skills In 2023 Image

Techniques That Up Your Team Management Skills In 2023

Sharon Meit Abrahams

Being a good team leader is not easy. It is your responsibility to manage everything about the people and the positions you oversee. Good team leaders create an environment in which attorneys and staff work hard, are loyal, and add to profitability. Setting expectations and goals is an essential step in becoming an effective team leader.

Features

Two Techniques That Up Your Team Management Skills In 2023 Image

Two Techniques That Up Your Team Management Skills In 2023

Sharon Meit Abrahams

Good team leaders create an environment in which attorneys and staff work hard, are loyal, and add to profitability. Setting expectations and goals is an essential step in becoming an effective team leader. Make a commitment this year to up your management skills with these two key techniques.

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How to Give and Receive Feedback Effectively to Improve Team Performance Image

How to Give and Receive Feedback Effectively to Improve Team Performance

Mark Beese

The problem with giving feedback is that it often comes across as criticism. Human beings tend to react defensively, resulting in a denial of the feedback or worse, entrenchment in the behavior or attitude that may be derailing them in the first place? How can we give feedback in a way that minimizes defensiveness?

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