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To Have or Not to Have Partner Reviews: A Reflection of Firm Culture Image

To Have or Not to Have Partner Reviews: A Reflection of Firm Culture

Sharon Meit Abrahams

Firms are conducting their mid-year associate reviews around this time. What about partners? Typically, partner feedback is given by means of their new annual compensation. If your firm is not doing partner reviews now is the time to start. As firms are looking for ways to increase retention and survive the great resignation conducting partner reviews might hold the key. Doing reviews makes a statement about your firm's culture.

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Do Law Firms Need to Re-think Outsourcing Strategies? Image

Do Law Firms Need to Re-think Outsourcing Strategies?

Anthony Davies

flexible sourcing models, with interchangeable or multiple service providers, is now becoming the mainstay for most client sourcing strategies. This outsourcing trend has been consistent over the past two years, with clients describing their strategies as "multi-vendor" and "multi-sourced."

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How Will the Am Law 200 Use Their 2021 Profits? Image

How Will the Am Law 200 Use Their 2021 Profits?

Dan Roe

While nobody seems to think that the current inflationary period constitutes the new normal for the Am Law 200, the sustained demand has helped firms smooth out some of the challenges that will become sharper when there isn't as much legal work to go around.

Features

Experience Is Everything: Why Focusing On Client Experience is Critical and How to Get Started Image

Experience Is Everything: Why Focusing On Client Experience is Critical and How to Get Started

Kristen Dallman

In this marketplace, one thing is abundantly clear: To remain competitive, you must adapt. So how can you adapt in a way that meets the increased expectations of today's client? Focus on client experience.

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20 Business Lessons from 20 Years to Apply Today Image

20 Business Lessons from 20 Years to Apply Today

Gina Rubel

Lessons learned from years of listening, emulating, taking risks, and learning from failures and successes alike.

Features

Brands In the Metaverse: What You Need to Know Image

Brands In the Metaverse: What You Need to Know

Brandon Leahy & Chloe Delehanty 

While it is still unknown how the metaverse will take shape, lawyers advising brands should familiarize themselves with the opportunities it presents, the risks involved, and strategies to consider for enhancing and protecting a client's brand.

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The Impact of Trust On Cooperation Image

The Impact of Trust On Cooperation

Mike Whelan

a tendency to trust optimizes outcomes on average — but you have to think in individual transactions. Are lawyers too distrusting to make good decisions in those instances? This article explores the concept of trust, the impact of trust on cooperation, and whether lawyers have trust issues and what that means for them and for their clients.

Features

Using Process Improvement and LPM for Competitive Advantages in Pricing and Fee Arrangements Image

Using Process Improvement and LPM for Competitive Advantages in Pricing and Fee Arrangements

Catherine Alman MacDonagh & Frederick J. Esposito Jr.

This article explores the connection between process improvement, project management, and pricing. Clients want budget predictability, options in fee arrangements, and value. The firms that do this well, regardless of their size or location, will have the competitive advantage.

Features

Hallmarks of Highly Successful Coaching Programs Image

Hallmarks of Highly Successful Coaching Programs

Debra Baker

How well does your attorney coaching program stack up? Here are six pillars to self-assess whether your informal or formal business development coaching and training programs are working.

Features

Reframing 101: How to Use 'Yes' and 'No' for Negotiation Breakthroughs Image

Reframing 101: How to Use 'Yes' and 'No' for Negotiation Breakthroughs

Essie Martsinkovsky

When you're negotiating, being able to reframe — to change your perspective and approach an issue through a new lens — is critical to getting your needs and wants met.

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