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Highlight Client Service Skills In the New Year Image

Highlight Client Service Skills In the New Year

Sharon Meit Abrahams

Attorneys need their clients to see them as a trusted advisor and partner in their legal solutions. If the lawyer takes time at the beginning of the relationship to establish expectations, then future conflicts can be avoided or resolved more quickly.

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Legal Ops Tech: Tips for Success with Cloud-based Practice Management In 2022 Image

Legal Ops Tech: Tips for Success with Cloud-based Practice Management In 2022

Tomas Suros

While functionality and features are important, there are a number of additional considerations when evaluating a practice management solution. Will your platform provider serve as a partner that will offer expert guidance and be invested in your ongoing success?

Features

Lessons from 2021 That Will Help Prepare for 2022 Image

Lessons from 2021 That Will Help Prepare for 2022

J. Mark Santiago

Many firms are projecting that 2021 will be an improvement over 2020's average revenue growth and PPEP growth, which in January was not the common wisdom. But we have also learned some things in 2021 that should not be forgotten or overlooked in the rush to year-end.

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Disruption, Opportunity and Outsourcing In a Post-COVID World Image

Disruption, Opportunity and Outsourcing In a Post-COVID World

Rob Mattern

Law firms are at a crossroads triggered by the transformational impact of the pandemic, and wondering whether the mandate for change will continue or shrink back to pre-2020 operations. For most firms, the answer is to continue on the road for change, including reengineering the delivery of legal services.

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Five Things Law Firm Leaders Need to Do As People Return to the Office Image

Five Things Law Firm Leaders Need to Do As People Return to the Office

Mark Beese

Slowly, ever so slowly, lawyers and staff are making their way back to the office. While we all look forward to returning to normal, the normal we left…

Features

Online Extra: Talent Crunch Triggering Alarm Bells for Law Firms Image

Online Extra: Talent Crunch Triggering Alarm Bells for Law Firms

Andrew Maloney

The talent crunch has triggered alarm bells about law firms' long-term viability, as epic workloads and existential upheaval continue to rain on a generation that's less interested in the traditional benefits of Big Law life.

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Accountability Questions for Business Development Coaching Success Image

Accountability Questions for Business Development Coaching Success

Vivian Hood

Working with a business development coach is an investment in yourself that can bring about career success by having a deliberate strategy in place.

Features

Obstacles to Overcome So Attorneys Can Train Others Image

Obstacles to Overcome So Attorneys Can Train Others

Sharon Meit Abrahams

This article delves into what firms can do to support their attorneys who lead training initiatives such as on-boarding new associates, delivering substantive knowledge, designing skill development training or any other aspect of professional development in the legal field.

Features

Managing Outreach Is the Most Important Task for Practice Group Leaders Image

Managing Outreach Is the Most Important Task for Practice Group Leaders

Eric Dewey

No other job of a practice group leader does more to solve the many challenges of running a practice group than does a steady flow of new work from new clients.

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The Most Important Task Practice Group Leaders Fail to Manage Image

The Most Important Task Practice Group Leaders Fail to Manage

Eric Dewey

There is one task that practice group leaders prioritize above all others: the management of the group's outreach. No other job of a practice group leader does more to solve the many challenges of running a practice group than does a steady flow of new work from new clients.

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