<b><I>Marketing Tech:</I></b> Qualities That Clients Want

<b><I>How to Leverage Technology to Showcase Them</I></b><p>From following up more effectively to communicating with greater frequency, the elements of distinction are well known, but often poorly executed. Those who embrace them, even imperfectly, are likely to rise above their peers.

6 minute read September 02, 2017 at 12:01 AM
By
Ari Kaplan
<b><I>Marketing Tech:</I></b> Qualities That Clients Want

In my interviews earlier this year with 27 individuals responsible for litigation-related decision-making in law firms and corporate law departments, including 10 in-house lawyers, nine in-house administrative litigation support leaders and eight AmLaw 200 law firm partners, there were a number of universal themes that the survey participants emphasized.

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