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Competitive Intelligence: How Client Intelligent Is Your Firm?
“Our clients don't expect us to provide excellent service,” said no one, ever.
Law firms know the importance of providing great service; in fact, it's hard to find a law firm website that doesn't focus on client service as a differentiator. Here are just a few excerpts pulled from law firm websites: “committed to a deep understanding of a client's business,” “provides superior client service,” “gives clients the focus and service of a boutique,” “delivers consistent and uncompromising quality and value to our clients,” and “values long-term client relationships.”
Underlying great client service is a strong understanding of the client's business and goals. Clients expect lawyers to know their business and industry; but, this is easier said than done. There are many barriers to success when it comes to helping lawyers develop a strategic client mindset: they don't have time, they don't see the benefit, or they simply don't know how to use client intelligence.
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Major Differences In UK, U.S. Copyright Laws
This article highlights how copyright law in the United Kingdom differs from U.S. copyright law, and points out differences that may be crucial to entertainment and media businesses familiar with U.S law that are interested in operating in the United Kingdom or under UK law. The article also briefly addresses contrasts in UK and U.S. trademark law.
The Article 8 Opt In
The Article 8 opt-in election adds an additional layer of complexity to the already labyrinthine rules governing perfection of security interests under the UCC. A lender that is unaware of the nuances created by the opt in (may find its security interest vulnerable to being primed by another party that has taken steps to perfect in a superior manner under the circumstances.
Strategy vs. Tactics: Two Sides of a Difficult Coin
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Removing Restrictive Covenants In New York
In Rockwell v. Despart, the New York Supreme Court, Third Department, recently revisited a recurring question: When may a landowner seek judicial removal of a covenant restricting use of her land?
Legal Possession: What Does It Mean?
Possession of real property is a matter of physical fact. Having the right or legal entitlement to possession is not "possession," possession is "the fact of having or holding property in one's power." That power means having physical dominion and control over the property.