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Enabling Monetization of Non-Monetary Victories Image

Enabling Monetization of Non-Monetary Victories

Russell Yankwitt & Anxhela Mile

This article proposes language to include in retainer agreements to enable the monetization of non-monetary victories and compensate attorneys for all their work on behalf of their contingency clients.

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Legal Marketers Prefer Hybrid Return to Work Image

Legal Marketers Prefer Hybrid Return to Work

Justin Henry

Seeing opportunities for reduced costs and broader hiring pool, law firm marketing chiefs are among the most vocal proponents of shifting firm operations to a virtual setting as firms bring their personnel back to the office.

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How Many Is Too Many? Billable Hours Can Reach Diminishing Returns Image

How Many Is Too Many? Billable Hours Can Reach Diminishing Returns

Dylan Jackson

By now, it is well known that this year has been defined, at least in part, by the furious pace at which lawyers have been working. At what point do high billable hours mean diminishing returns for both the lawyer and the firm?

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How Law Firms Can Win the Talent War with Public Relations Image

How Law Firms Can Win the Talent War with Public Relations

Michelle Calcote King

While money is an important way to lure in associates and even lateral partners, firms that focus solely on this one thing might be ignoring a powerful secret recruiting weapon: public relations.

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How to Cut IT Costs and Streamline Operations with Leasing Image

How to Cut IT Costs and Streamline Operations with Leasing

Scott McFetters

While analysts predict firms will still see savings from expense cuts in 2021, these savings won't be as dramatic as in 2020 and, moreover, recommend that firms should use profit gains to invest in long-term strategies for growth — like technology.

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How Gamification Leads to Meaningful Workplace DEI Changes Image

How Gamification Leads to Meaningful Workplace DEI Changes

Heidi Turner

Because gamification is frequently misunderstood, people often diminish it in conversations about diversity, equity and inclusion. An examination of gamification as a whole, however, shows how it lends itself to addressing serious issues.

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Beyond Se Habla Español: Insights Into Selling to the Expanding Hispanic Market Image

Beyond Se Habla Español: Insights Into Selling to the Expanding Hispanic Market

Natalie Fragkouli & Liel Levy

Law firms frequently lack the appropriate marketing strategies to engage the growing U.S. Hispanic population. The lack of a cohesive strategy poses a risk to a law firm's current and future growth potential. This article explores practical insights for law firms that want to serve this rapidly expanding market.

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Professional Development: Training the New Crop of Incoming Associates Image

Professional Development: Training the New Crop of Incoming Associates

Sharon Meit Abrahams

Young lawyers do not learn to practice law in school. They are missing practical application of the law. This must be taught by senior lawyers. The following is a step-by-step guide for attorneys who finds themselves responsible for training new lawyers.

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Stakeholders: How to See Things from the Client's Perspective Image

Stakeholders: How to See Things from the Client's Perspective

Catherine Alman MacDonagh

Without hearing the Voice of the Customer (or Client), we risk missing the mark in our strategy, messaging and positioning, as well as delivery of work, product and service, operations, technology, staffing and so forth — in short, we potentially miss on everything.

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Voice of the Client: Stakeholders: How to Hear the Voices of the Clients and See Things from their Perspective Image

Voice of the Client: Stakeholders: How to Hear the Voices of the Clients and See Things from their Perspective

Catherine Alman MacDonagh

Without the Voice of the Customer (or Client), we risk missing the mark in our strategy, messaging, and positioning, as well as delivery of work, product and service, operations, technology, staffing, and so forth — in short, we potentially miss on everything.

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