Law.com Subscribers SAVE 30%

Call 855-808-4530 or email [email protected] to receive your discount on a new subscription.

Features

Digital Dive: The Digital Buyer's Journey: How to Nurture Your Potential Clients Image

Digital Dive: The Digital Buyer's Journey: How to Nurture Your Potential Clients

Spencer X. Smith

Is there an elegant and effective way to use the power of online media to nurture your potential clients? Yes, and here's a process to follow for each of the steps of that journey:

Features

Voice of the Client: Map Processes and Workflows Together to REALLY Hear the Voice of the Client Image

Voice of the Client: Map Processes and Workflows Together to REALLY Hear the Voice of the Client

Catherine Alman MacDonagh

Clients want better answers than "we are a fabulous, client centered team." They want to know what you are doing for real and how working with you will actually help them. Process improvement and project management are incredibly effective for this purpose.

Features

Why a Mutuality of Services Mindset In Legal Makes for A Better Post-COVID Culture Image

Why a Mutuality of Services Mindset In Legal Makes for A Better Post-COVID Culture

Leigh Vickery

In the legal industry, transitioning to a culture of care poses more of a challenge to law firms than other businesses. What is needed now is for attorneys to seize the chance to reshape their profession and strengthen their position as leaders of our society.

Features

Leveraging Data to Drive Innovation in A Post-Pandemic (We Hope) World Image

Leveraging Data to Drive Innovation in A Post-Pandemic (We Hope) World

Debra Baker

With a new year and fresh outlook for the future, the time is ripe for legal technologists and innovators to take the delivery of legal services and client experience to the next level. One key is recognizing that successful innovation is equal parts mindset, method and message.

Features

Providing Superior Value to Clients In a Rocky Economic Climate Image

Providing Superior Value to Clients In a Rocky Economic Climate

Roger E. Barton

What kinds of firms are best positioned to provide superior value to clients and why this is such a critical consideration in the current economic climate.

Features

Firms Adding Financial Analysts to Calculate Profitability Image

Firms Adding Financial Analysts to Calculate Profitability

Andrew Maloney

Law firms are increasingly adding new staff members and software to calculate their profitability, helping firms determine partner compensation and make other business decisions.

Features

What ALM Reporters and Editors Expect From Law Firms and PR Pros in 2021: Part I Image

What ALM Reporters and Editors Expect From Law Firms and PR Pros in 2021: Part I

Gina Rubel

Part I of this series looks at what veteran legal editors want and expect from law firms and PR pros in 2021. Part II will be in the February issue. Part I offers you a head start.

Features

For the New Year, Copy High Growth Firms by Prioritizing Marketing Investment Image

For the New Year, Copy High Growth Firms by Prioritizing Marketing Investment

Bill Josten

Firms must be cautious as they re-examine budget priorities to not underestimate the harm that can be caused by failing to consider the long-range damage that can be done to a firm's brand by cutting back too much on their marketing efforts.

Features

AI Is Calling Time On the Billable Hour Image

AI Is Calling Time On the Billable Hour

Jason Brennan

The game has changed substantially for law firms today — the evolution of the legal business model is underway and artificial intelligence (AI) is playing a big role in calling time on the billable hour.

Features

For the New Year, Copy High Growth Firms By Prioritizing Marketing Investment Image

For the New Year, Copy High Growth Firms By Prioritizing Marketing Investment

Bill Josten

In the chaos of this past year, it is easy to lose sight of long-term priorities for the sake of addressing short-term crises. Firms must be cautious as they re-examine budget priorities to not underestimate the harm that can be caused by failing to consider the long-range damage that can be done to a firm's brand by cutting back too much on their marketing efforts.

Need Help?

  1. Prefer an IP authenticated environment? Request a transition or call 800-756-8993.
  2. Need other assistance? email Customer Service or call 1-877-256-2472.

MOST POPULAR STORIES