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Features

Law Firm Profitability: The Art and Science Image

Law Firm Profitability: The Art and Science

Timothy B. Corcoran & Marcie Borgal Shunk

The Manner in Which Law Firm Leaders Measure Profitability Has the Potential to Have a Profound Impact on Behavior and Motivation, Particularly As More Firms Integrate This Metric Into Their Compensation Systems The manner in which law firm leaders measure profitability has the potential to have a profound impact on behavior and motivation.

Features

Media & Communications: Advising a Client on Crisis Communications — The Three Rs and Three Fs Image

Media & Communications: Advising a Client on Crisis Communications — The Three Rs and Three Fs

Janet Falk

If you have not already encouraged your partners to advise their clients of the need to develop a crisis communication plan in advance, and provided some guidance on best practices, do so immediately. As a complement to a well-developed plan, here are two mnemonic approaches to managing communications in a crisis: the three Rs and the three Fs.

Features

Big Law's Trojan Horse: Are the Big Four Preparing an Invasion? Image

Big Law's Trojan Horse: Are the Big Four Preparing an Invasion?

Dan Packel

<b><i>Law Firms Partner With the Big Four to Serve Their Clients, But the Accountants Pose an Existential Threat. What Will Happen If — or When — They Turn Competitive?</b></i><p>For law firm leaders, rank-and-file partners and everyone else in the law firm ecosystem, the Big Four shouldn't be a laughing matter. They are serious about selling legal services, and clients are listening.

Features

The Confounding Paradox of Marketing Investment for Struggling Law Firms Image

The Confounding Paradox of Marketing Investment for Struggling Law Firms

Bill Josten

“You have to spend money to make money.” Or, so holds the well-worn cliché. Nevertheless, for those firms struggling to find meaningful growth in today's market, where do they find the funds they need to spend in order to spur growth?

Features

A Chief Client Service Officer in Action Image

A Chief Client Service Officer in Action

Kimberly Rice

<i>Marketing the Law Firm</i> recently interviewed Jennifer Papantonio, Chief Client Service Officer of Peckar &amp; Abramson about her significant role, which includes the successes she and the firm have achieved in recent years, how she works collaboratively with firm leadership to create innovative solutions, and her recommendations to law firms which may be considering engaging a Chief Client Officer.

Features

Three Simple Steps of Marketing Mentoring Image

Three Simple Steps of Marketing Mentoring

Aly Lynch

As experienced marketers, we can help coach newer attorneys in their marketing pursuits through mentoring. With the right assistance, newer attorneys can find ways to market that they actually enjoy and are, therefore, more likely to do. And it doesn't need to be complicated.

Features

Social Media Scene: The Easy Path to Success on Social Media — The 1% Rule of the Internet Image

Social Media Scene: The Easy Path to Success on Social Media — The 1% Rule of the Internet

Spencer X. Smith

You may have read a dozen “How To” articles about cracking the algorithms — which sound very mathematical — of any social media platform, but at the end of the day, you're communicating with people.

Features

Women's Initiatives: Women's Initiatives Create Opportunity and Benefits in Law Firms Image

Women's Initiatives: Women's Initiatives Create Opportunity and Benefits in Law Firms

Vivian Hood

One of the most significant means of support law firms can have for women lawyers is adopting women's initiatives that provide a means for women lawyers to support one another within a firm and deliver a commitment to the advancement and understanding of unique issues that women face at their firms.

Features

Media & Communications: PR and Marketing — Like PB&J Image

Media & Communications: PR and Marketing — Like PB&J

Elizabeth Lampert

<b><i>Why They Are Different but Must Work Together</b></i><p>In today's environment, any divide between marketing and communication can diminish even the most benevolent marketing and PR efforts. The intersection between them can reveal a pot of gold of useful insights into how we should “manage” all of our legal marketing strategic efforts.

Features

Reminders for Successful, and Enjoyable, Holiday Networking Image

Reminders for Successful, and Enjoyable, Holiday Networking

Kimberly Rice

Each year, we receive inquiries on how to socialize with friends and family while being mindful of networking opportunities. Follow these steps below to initiate discussions with friends or social acquaintances — without seeming awkward or risking personal relationships.

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