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20 Business Lessons from 20 Years to Apply Today Image

20 Business Lessons from 20 Years to Apply Today

Gina Rubel

Lessons learned from years of listening, emulating, taking risks, and learning from failures and successes alike.

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Brands In the Metaverse: What You Need to Know Image

Brands In the Metaverse: What You Need to Know

Brandon Leahy & Chloe Delehanty 

While it is still unknown how the metaverse will take shape, lawyers advising brands should familiarize themselves with the opportunities it presents, the risks involved, and strategies to consider for enhancing and protecting a client's brand.

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The Impact of Trust On Cooperation Image

The Impact of Trust On Cooperation

Mike Whelan

a tendency to trust optimizes outcomes on average — but you have to think in individual transactions. Are lawyers too distrusting to make good decisions in those instances? This article explores the concept of trust, the impact of trust on cooperation, and whether lawyers have trust issues and what that means for them and for their clients.

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Using Process Improvement and LPM for Competitive Advantages in Pricing and Fee Arrangements Image

Using Process Improvement and LPM for Competitive Advantages in Pricing and Fee Arrangements

Catherine Alman MacDonagh & Frederick J. Esposito Jr.

This article explores the connection between process improvement, project management, and pricing. Clients want budget predictability, options in fee arrangements, and value. The firms that do this well, regardless of their size or location, will have the competitive advantage.

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Hallmarks of Highly Successful Coaching Programs Image

Hallmarks of Highly Successful Coaching Programs

Debra Baker

How well does your attorney coaching program stack up? Here are six pillars to self-assess whether your informal or formal business development coaching and training programs are working.

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Reframing 101: How to Use 'Yes' and 'No' for Negotiation Breakthroughs Image

Reframing 101: How to Use 'Yes' and 'No' for Negotiation Breakthroughs

Essie Martsinkovsky

When you're negotiating, being able to reframe — to change your perspective and approach an issue through a new lens — is critical to getting your needs and wants met.

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Rebranding Your Law Firm? Read This First Image

Rebranding Your Law Firm? Read This First

Leslie Richards

If your firm is making substantive changes, a rebrand helps to communicate that internally and externally.

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Thinking About PR In Law Firm Responses to the War In Ukraine Image

Thinking About PR In Law Firm Responses to the War In Ukraine

Randy Labuzinski

The Russian invasion of Ukraine and the ongoing war bring up an interesting conundrum for law firms with business ties to Russia. It also sheds new light on the pattern of law firms (and other corporations) speaking out about social causes and events with significant societal implications. A law firm's actions can have PR implications, particularly when it comes to what is or is not communicated to stakeholders and the media.

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It's Time for Post-Pandemic Law Firm Retreats Image

It's Time for Post-Pandemic Law Firm Retreats

Sharon Meit Abrahams

After two years of cancelled, postponed or virtualized versions, in-person retreats are finally back. It's time to refresh ourselves on why and how to run a safe and healthy in-person retreat.

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Avoid These 7 Mistakes to Not Seem 'Salesy' Image

Avoid These 7 Mistakes to Not Seem 'Salesy'

Eric Dewey

It doesn't take much to be perceived as 'salesy.' A poorly-timed question, over-confidence, or a little too much enthusiasm can sour your prospect on you. Being perceived as salesy can create obstacles to winning the engagement. Fortunately, it's easy to avoid being salesy. Simply, avoid creating sales pressure.

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